Last updated: June 2026
Your privacy matters. This policy explains what personal data collects, why we collect it, how long we keep it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
is the data controller for the personal data described in this policy. We are incorporated in England and Wales. Our registered address and contact details are available at our helpdesk. If you have any questions about how we handle your data, please contact us before raising a complaint.
We are registered with the Information Commissioner's Office (ICO); our registration number is . You can verify our registration at ico.org.uk.
Depending on how you use our website, we may collect:
We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently done so, please contact us immediately.
We process your personal data only where we have a lawful basis to do so under UK GDPR Article 6:
Membership and access history on this platform may constitute data concerning a person's sex life, which is special category data under UK GDPR Article 9. We process this data only on the basis of your explicit consent (Art. 9(2)(a)), given when you create an account and accept these terms. You may withdraw this consent at any time by deleting your account, but note that withdrawal does not affect the lawfulness of processing before withdrawal.
We share your data only where necessary:
We do not sell your personal data to any third party.
Our infrastructure providers (Firebase, Google Analytics) transfer data to the United States. We ensure these transfers are lawful by relying on the UK–US Data Bridge where applicable, and the International Data Transfer Agreement (IDTA) approved by the UK Secretary of State, supplemented where required by a transfer risk assessment. Google LLC participates in the UK–US Data Bridge and has published IDTA-compliant data processing terms.
Under UK GDPR you have the following rights. You can exercise them by contacting us at . We will respond within one calendar month.
If you are unhappy with how we have handled your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time:
We may update this policy periodically. Material changes will be notified by email or a prominent notice on the website. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the service after changes constitutes acceptance of the revised policy.
Last updated: June 2026
These terms govern your use of scarlettstclaire.com and associated sub-domains operated by , incorporated in England and Wales. By accessing or using the service you agree to be bound by these terms.
This website contains sexually explicit material. You must be 18 years of age or older to access any part of this service. By creating an account or accessing content you confirm that you are at least 18 and that it is legal to view adult content in your jurisdiction. We comply with the age assurance requirements of the Online Safety Act 2023 and reserve the right to request verification of age at any time.
If we reasonably suspect that a user is under 18, we will immediately suspend their access and delete their account without refund.
You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. You must notify us immediately at if you suspect unauthorised access. We may suspend or terminate accounts that breach these terms.
You may only create one account per person. Creating multiple accounts to circumvent a suspension or to abuse any free tier is a breach of these terms.
We offer a free Follower tier and a paid Subscriber tier. Paid subscriptions grant access to premium content and downloads as described on the pricing page at the time of purchase. We reserve the right to modify the content available under each tier with reasonable notice.
Digital content is delivered over the internet. You acknowledge that delivery speed and quality may be affected by factors outside our control, including your internet connection. We do not guarantee uninterrupted availability but will endeavour to maintain reasonable uptime.
All prices are displayed in the currency shown at checkout and are inclusive of VAT where applicable. Payment is processed by CCBill LLC, a third-party payment processor. By making a purchase you agree to CCBill's terms of service in addition to these terms.
We currently operate a manual payment confirmation process. Your order will be fulfilled upon confirmation of payment receipt. You will receive email confirmation of each successful payment.
All physical merchandise orders are dispatched within 3 business days of payment confirmation, in line with credit card association requirements. The 3-business-day period begins from the point at which we confirm receipt of payment — not from the time the order is placed. You will receive a dispatch notification by email once your order has shipped. Delivery timeframes vary by destination and carrier and are not guaranteed.
If your order has not been dispatched within this timeframe, please contact us at and we will investigate promptly.
If you are a consumer in the United Kingdom, you ordinarily have a 14-day right to cancel any contract entered into at a distance without giving a reason. However, under Regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the right to cancel does not apply to digital content that has been downloaded or where access has begun, provided you have given explicit prior consent to the supply beginning before the cancellation period expires and acknowledged that you lose your right to cancel as a result.
By ticking the acknowledgement at checkout, you consent to immediate access to digital content and acknowledge that you waive your 14-day cancellation right once that content has been accessed or delivered. If you have not accessed the content, your 14-day cancellation right remains in full. To cancel an unaccessed order, contact us at .
For physical merchandise, the standard 14-day cancellation right applies. Returned items must be in their original condition. Refunds will be issued within 14 days of receiving the returned item.
Under the Consumer Rights Act 2015, digital content must be of satisfactory quality, fit for purpose, and as described. If digital content you have purchased does not meet these standards, you are entitled to a repair, replacement, or where these are not possible, a price reduction. Please contact us within 30 days of purchase to report a quality issue.
Our liability for faulty digital content is limited to the price paid. We are not liable for any indirect, consequential, or special losses arising from use of the content. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.
All content on this website — including photographs, videos, graphics, text, and the Scarlett St. Claire brand — is owned by or licensed to and protected by copyright and other intellectual property laws.
Purchasing a subscription or downloading content grants you a personal, non-exclusive, non-transferable licence to access and view that content for your own private use only. You may not reproduce, redistribute, share, resell, or publish any content from this service, whether in full or in part, without our prior written consent. Breach of this clause may result in immediate account termination and legal action.
You must not use this service to:
We are not liable for any indirect, incidental, or consequential losses arising from your use of this service, including loss of data, loss of profits, or service interruptions, except where such liability cannot be excluded by law. Our total liability to you for any claim arising from your use of the service is limited to the amount you paid to us in the 12 months preceding the claim.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited by law.
We reserve the right to suspend or terminate your account at any time if you breach these terms. You may delete your account at any time. On termination, your right to access any content ceases immediately. We are not obliged to refund subscription fees for the remaining period unless the termination was caused by our material breach.
We may update these terms from time to time. We will notify you of material changes by email or a notice on the website. Continued use of the service after the effective date of any changes constitutes your acceptance of the new terms. If you do not accept the revised terms, you should close your account.
These terms are governed by the law of England and Wales. Any dispute arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.
If you are a consumer, you may also refer disputes to the Online Dispute Resolution (ODR) platform operated by the European Commission at ec.europa.eu/odr, though for UK residents the primary recourse is the courts of England and Wales or an approved ADR scheme.
Last updated: June 2026
This policy explains how uses cookies and similar technologies in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR. You can manage your cookie preferences at any time using our cookie settings.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and gather usage information. Similar technologies include local storage, session storage, and tracking pixels — this policy covers all such technologies.
We use two categories of cookies: those that are strictly necessary for the website to function, which do not require your consent; and those used for analytics, which we set only with your explicit consent.
| Cookie / Technology | Provider | Purpose | Duration | Consent |
|---|---|---|---|---|
| Firebase Auth session | Google LLC | Maintains your login session and authentication state. | Session / up to 1 year | Required |
Cart storage (showroom_cart) |
First party | Stores items in your shopping cart between page loads. | Until cleared | Required |
Preference storage (ssc_as_url, theme) |
First party | Caches configuration and display preferences to improve load times. | Until cleared | Required |
Google Analytics (_ga, _gid) |
Google LLC | Collects aggregated statistics on how visitors use the website (pages viewed, session duration, traffic source). IP addresses are anonymised. | Up to 2 years | Consent required |
Under PECR, we are required to obtain your prior, freely given, specific, informed, and unambiguous consent before placing any cookies that are not strictly necessary. The "Accept All" and "Reject All" options in our cookie banner are presented with equal prominence. Refusing non-essential cookies will not prevent you from using the core features of this website.
You may change your cookie preferences at any time by clicking "Cookie Settings" in the website footer or by using your browser's cookie controls. Please be aware that clearing cookies will also remove the record of your consent, and you will be asked again on your next visit.
Google Analytics is operated by Google LLC, a US-based company. When you consent to analytics cookies, data about your visit (including a pseudonymous identifier derived from your IP address) is transferred to Google's servers in the United States. This transfer is covered by the UK–US Data Bridge and Google's IDTA-compliant data processing terms. Google does not use analytics data collected on our behalf to serve you advertisements. For more information, see Google's Privacy Policy.
You can also control cookies at the browser level. Below are links to guidance for common browsers:
Note that disabling all cookies may prevent some features of this website from working correctly.
We may update this Cookie Policy when we introduce new cookies or technologies, or when the regulatory guidance we follow changes. The "Last updated" date at the top of this section will reflect any revisions. We will seek fresh consent if we introduce new categories of non-essential cookies.
If you have any questions about our use of cookies, please contact us at .